HSBC Mobile Banking App Experiences Glitch in Hong Kong
HSBC's mobile banking service in Hong Kong faced interruptions on Monday morning, preventing numerous customers from logging into their accounts. The app displayed a message indicating restricted access due to unverified contact details. Over 10 customers reported issues with the service, which began around 9 am.
HSBC, a major lender in Hong Kong with more than 7 million customers, reported an interruption to its mobile banking service on Monday morning.
Customers attempting to access the service found themselves unable to log in. The mobile banking application displayed a message stating that "access is restricted until we have your valid email address and mobile number."
Numerous customers experienced the disruption, with more than 10 individuals contacting a local newspaper on Monday morning to report their inability to access the mobile banking system since 9 am.
According to South China Morning Post, the issues affected customers trying to use HSBC's mobile banking services.
