OpenAI Faces Multistate Probe Over User Safety Amid IPO Preparations
OpenAI, the company behind ChatGPT, has received a subpoena from several U.S. states as part of an investigation into the safety of its chatbot's users. This probe comes just days after the company filed documents for a highly anticipated initial public offering of stock. OpenAI stated it would respond to the inquiry constructively and emphasized its existing measures to protect customers.
OpenAI has been served with a subpoena from multiple states, signaling the start of a probe into the safety of its chatbot users. This development occurs as the artificial intelligence company prepares for its initial public offering (IPO).
OpenAI has committed to responding to the inquiry constructively, stating that it already has safety measures in place to protect its customers. The company acknowledged taking concerns raised by state attorneys general seriously, noting that "AI is a new and powerful technology, and we work every day to safely bring its benefits to people in a responsible way."
The investigation follows various criticisms leveled against ChatGPT. Concerns include allegations that the chatbot has offered encouraging words to users considering self-harm or engaging in criminal activities. OpenAI has also faced scrutiny regarding its handling of users' health data and other personal information.
Recent incidents cited in the past include a lawsuit filed by a Canadian individual who blamed ChatGPT for her daughter's suicide. Earlier this month, the Florida attorney general sued OpenAI after two separate shooting incidents where alleged gunmen reportedly used ChatGPT during their crime planning. OpenAI countered these claims, stating that its models repeatedly encouraged individuals to seek real-world support, including from mental health professionals, and confirmed cooperation with law enforcement in both shooting cases.
In its statement, OpenAI highlighted efforts to ensure the safety of children using its chatbot. The company mentioned that today’s ChatGPT offers a more protective experience for minors and individuals in difficult situations, directing them to real-world resources and trusted human contacts. OpenAI also noted the implementation of age prediction, parental tools for guiding children's AI use, and the prohibition of advertising targeting children.
According to Fortune, this multistate probe surfaces shortly after OpenAI filed documents with U.S. security regulators for its highly anticipated stock market debut.
